Pavilion p6624y Crashed and I need the data

[Abnormsol]

A frieds Pavilion p6624y crashed and I need to pull the data from the hard drive.

After turning the power on the fan runs, but nothing else happens. I am thinking it is the mother board.

So I attempt to get the data from the hard drive.

I remove the drive with out incident and I attach it to a write blocker on another PC.

I have done this sort thing a couple hundred times.

When I connect the write blocker to the PC two drives appear:

HP_RECOVERY (D:)

SYSTEM (G:)

The HP_RECOVERY (D:)

The SYSTEM (G:)

I cant see files.

Is there some sort of encryption going on?

Am I doing something wrong?

Any help would be appreciated.

Thanks,

Abby

[Grzwacz]

Greetings,

Welcome to the forum.

I am not a HP employee.

Whatever method you are using to access the HDD on a different PC is not allowing access to the entire HDD.

I usually connect the HDD or SSD to an open internal SATA port on a different PC to get access to the disk. Or you could use a HDD to USB caddy.

You would have to talk to your friend about encryption such as BitLocker or whatever. BitLocker is usually used on Windows Pro and above versions. HP normally ships Windows 7 Home Premium on consumer PCs.

Regards

[TheOldMan · Accepted solution]

Along with @Grzwacz comments, if the drive has encryption, it is going to be tuff going,  most likely done.

If your friend says no encryption, then try boot the host to Linux Live OS.  Then look at the drive.  Sometimes Windows will get funny and not let you look at the data.  If Linux that can see the data, you can move it to another media without any further complications.

[Abnormsol]

I am using this:

https://www.coolgear.com/product/usb-3-0-sataide-adapter-with-write-protection

I have used it on many a drive with out issue.

[Grzwacz]

Hi.

Is it working now?

Regards

[Abnormsol]

Nope. still see what I posted before

[Abnormsol]

Will  Linux Live OS recogize my  write blocker attached via USB?

Thanks,

[Grzwacz]

Hi,

Okay.

Best wishes.

Hope you get this problem resolved.

Regards

[TheOldMan]

If you use the Linux live OS, without the write blocker, then what do you see?

[Abnormsol]

thank you