cancel
Showing results for 
Search instead for 
Did you mean: 
Donnabd
Level 1
8 3 0 0
Message 1 of 4
239
Flag Post

Pavillion All in one 24R won't start -

HP Recommended
Pavillion All In One 24R
Microsoft Windows 10 (32-bit)
PAVILLION ALL IN ONE
Microsoft Windows 10 (32-Bit)

 I have a Pavilion All in one, 10 months out of warranty and out of the blue, the computer will not start up.  I am getting 3 long beeps, 4 short and a message re: unsupported adapter, and then it powers off. I have used the computer rarely, and this problem came up out of nowhere.  I have tried the suggestions listed here regarding the power cord to no avail.  Any other suggestions?  Looks like HP customer service will be hearing from me on Monday, as this is unacceptable.

3 REPLIES 3
WAWood
Level 16
Level 16
32,580 32,480 2,955 7,259
Message 2 of 4
Flag Post
HP Recommended

@Donnabd 

The beep codes indicate serious hardware failure -- along the lines indicated in this post:  https://support.hp.com/us-en/document/bph07107?jumpid=reg_r1002_usen_c-001_title_r0001

 

You are certainly free to contact HP if you want, but once the PC is out of warranty, they are not going to diagnose or fix it for free -- and in fact -- they will demand payment UP FRONT before even talking to you..

 

Just giving you a "heads-up" before you call.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos
Donnabd
Author
Level 1
8 3 0 0
Message 3 of 4
Flag Post
HP Recommended

WAWOOD.  The link is not working.  

 

 

0 Kudos
WAWood
Level 16
Level 16
32,580 32,480 2,955 7,259
Message 4 of 4
Flag Post
HP Recommended

@Donnabd 

The link is working for me -- I tried it when I made the reply, and I just tried it again when I read your response.

 

If you're using Edge in Win10, then try using a different Browser like FireFox or Opera.  I use them both and they both work fine.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation