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- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- Pavillion PC-1287 Hard drive failed - need recovery media

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03-20-2020 04:34 PM
I have a Pavillion P7-1287C. The hard Drive failed. Recovery was never made but a boot DVD was made. OS was never upgraded. I have installed new hard drive but need operating system. Options?
Solved! Go to Solution.
03-20-2020 04:56 PM - edited 03-20-2020 04:57 PM
Hi:
HP no longer sells recovery media for that model series.
You can still order a recovery kit from this vendor at the link below...
You should also be able to reinstall W7 for free if you can still read all 25 characters of the W7 Home Premium product key on your PC's case.
Download the W7 64 bit Home Premium ISO file from the link below, toward the bottom of the page.
Use the Microsoft tool that I zipped up and attached below that you will need to transfer the ISO file to a DVD or USB flash drive so that it is bootable.
Since the ISO file is a retail OS file, and the product key on your PC's case is OEM, you may need to use the Microsoft automated phone activation system to activate W7.
After W7 installs, you can install the drivers and available software from your PC's support page.
03-22-2020 07:21 AM
Thanks for prompt response.
I have used a newer, Windows10 , laptop to download theWindosw 7 ISO file and the Zipped download tool file. I planned to make a bootable USB flash drive on this device
The download executable is asking to make changes on my computer. Because of the different OS inolved, Is Iit safe to allow it?