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- RAM memory errors when starting pc

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08-26-2023 03:11 AM
Hi,
Since a few days I have been unable to access my pc. When booting up it shows me the folllowing error message:
209-Memory warning condition (WARM_MEM_TEST) detected slot CPU0 DIMM3
203-Memory module failed self-test and failing rank disabled slot CPU0 DIMM3
204-Memory module failed and user rank was disabled slot CPU0 DIMM4
The function keys (F1: Save Changes etc.) don't seem to work at all.
I have tried removing the RAM sticks in these slots and booting it up again. It shows the same screen without the 209, 203, and 204 errors. But it still does not let me do anything as the function keys still don't work.
Should I just buy new RAM sticks to replace these?
08-28-2023 08:58 AM
Hi @Clampie
Welcome to HP Support Community.
Thank you for posting your query. I will be glad to help you.
To understand the issue and help you, please share the details listed below:
- Exact full model name of your HP Product (if you need help, click here for information on how to find your model name).
Note: Do not share any of your personal information such as serial, phone number, email ID, etc.
Take care and have a good day.
Treeko
HP Support
I am an HP Employee