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HP Recommended
PAVILION P6212F PC
Microsoft Windows 10 (64-bit)

I had to do a system restore.  Prior to the restore I did a backup which took 18 DVD's.  When I do the file restore it stops working while restoring Disc 13.

3 REPLIES 3
HP Recommended

@PALMBAYINS 

Sorry, but I don't have very good news for you ...

What you're now encountering is one of the main reasons I advise folks AGAINST using DVDs for backups.  One corrupted disk and the whole backup set is rendered useless!

I would first examine the surface of the failing DVD to see if there are any smudges or fingerprints that could interfere with it being read properly.  If the surface is clean and unscratched, all you can really do is try again.

If that attempt fails, your only other recourse is to use another PC with a DVD writer and copy this DVD to a blank one -- and try that one.

If that one exhibits the same problem, then basically, you are stuck -- because unfortunately, there is no way to transfer a multi-part backup set to a USB stick or an external drive and have it then work.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

WAWOOD Thanks for the input.  Just to be clear the error I get says the program stops workin.  It seems to read most of the disk.

HP Recommended

@WAWOOD Thanks for the input.  Just to be clear the error I get says the program stops workin.  It seems to read most of the disk.

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