12-07-2019 09:46 AM
Product name: HP windows 10
Product Number: LV419PA#AB2
Error message: Spotcode: Video TDR Failure
Software installation: Was downloading Google chrome and was asked for my gmail account, i was trying to do that before it developed the blue screen issues.
12-09-2019 09:52 AM
Sounds like the graphics driver had some issues and timed out during the install. See this Microsoft Forums post about it:
I hope this helps.