Solved: Recovery D Drive almost at capacity with unknown other conte... - HP Support Community

Philwh81 · ‎03-01-2022

16.1gb recovery D Drive

, 14.2gb used of which 13.7gb is in a folder called Other which when I click on, it says we couldn't find any folders to show you. I want to view these items to see if I can delete any as my laptop is running really slowly. Thanks

Prométhée · ‎03-01-2022

No, so in this case, do not touch this partition
it allows to reinstall the computer
this has no effect on performance and that there is little space left, that's normal!

so open a new thread, explaining your problems
indicate the model of the computer, etc.
in this new thread

[start]This is an automatic response
in order to avoid writing the same thing each time

Some elements may therefore not apply to you
To be able to answer you effectively, we need some information

we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support
and for a laptop
HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

Give the full name with the product number P / N

this is not a model:
HP Desktop M01-F1xxx
the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb

Give the full version of windows

for windows 10 type winver in the search box
if you give the best information
your problem could have a solution more quickly (depending on the difficulty, of course)
Learn how to use the Community

Advice for asking the "Very Best Question"

First-Time-Here-Learn-How-to-Post-and-More

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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View solution in original post

Prométhée · ‎03-01-2022

Hello
maybe you placed some files by mistake, but normally you shouldn't touch this partition
If your computer is running slow, that's probably not your problem.
check that, nothing more

HP PCs - Error: Low Disk Space. You are running out of disk space on Recovery (Windows 😎 | HP® Cust...

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

Philwh81 · ‎03-01-2022

This was really helpful, thank you. Unfortunately there was nothing in there that shouldn't be in there. Would the fact I only have 1.9gb on my D drive be the reason for the computer running slow or could there be other reasons? Thank you for your help

Prométhée · ‎03-01-2022

No, so in this case, do not touch this partition
it allows to reinstall the computer
this has no effect on performance and that there is little space left, that's normal!

so open a new thread, explaining your problems
indicate the model of the computer, etc.
in this new thread

[start]This is an automatic response
in order to avoid writing the same thing each time

Some elements may therefore not apply to you
To be able to answer you effectively, we need some information

we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support
and for a laptop
HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

Give the full name with the product number P / N

this is not a model:
HP Desktop M01-F1xxx
the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb

Give the full version of windows

for windows 10 type winver in the search box
if you give the best information
your problem could have a solution more quickly (depending on the difficulty, of course)
Learn how to use the Community

Advice for asking the "Very Best Question"

First-Time-Here-Learn-How-to-Post-and-More

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

Recovery D Drive almost at capacity with unknown other content.

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