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‎06-05-2024 09:42 PM

HP Recommended
Product: HP All-in-One PC 27-dp0000a (7TT89AV)
Operating System: Microsoft Windows 11

When I re-install windows from a recovery drive the computer reboots to the recovery drive whenever a restart is required.  It's an endless loop.  Do I correct this by choosing the default option in the BIOS boot menu?  (Rather than the USB choice)

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3 REPLIES 3

‎06-06-2024 06:58 AM

HP Recommended

My assumption is the recovery files have been loaded when the PC goes to restart.

 

Try removing the USB recovery drive at the moment the PC turns off but before it restarts.

 

Your other option would be to immediately press the ESC key as the PC restarts and select the hard drive as the boot option and see if that works.

1 person found this reply helpful
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‎06-06-2024 01:54 PM

HP Recommended

That sounds like a plan.  Thanks Paul

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‎06-06-2024 01:55 PM

HP Recommended

You're very welcome.

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