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‎10-10-2017 08:40 AM

HP Recommended
Product: Desktop Model 110-014
Operating System: Microsoft Windows 8.1 (64-bit)

 I would like to remove all personal information from my computer so that I can give it away. I do not have an installation disc but the computer has a recovery image as a 😧 partition on the HDD.

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-10-2017 09:07 AM - edited ‎10-10-2017 09:14 AM

HP Recommended

Since the Recovery Manager and partition are intact, just start the Recovery Manager and tell it to not save anything and reinstall the OS.

 

If you are paranoid about the information being recovered, make the Recovery Media from within the Recovery Manager - either DVD or flash drive - and then use a secure formatting software IE: DBan and then run the Recovery from the media after the hard drive has been cleaned.


I'm not an HP employee.
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View solution in original post

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2 REPLIES 2

‎10-10-2017 09:07 AM - edited ‎10-10-2017 09:14 AM

HP Recommended

Since the Recovery Manager and partition are intact, just start the Recovery Manager and tell it to not save anything and reinstall the OS.

 

If you are paranoid about the information being recovered, make the Recovery Media from within the Recovery Manager - either DVD or flash drive - and then use a secure formatting software IE: DBan and then run the Recovery from the media after the hard drive has been cleaned.


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
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‎10-10-2017 11:37 AM

HP Recommended

Thanks Dean for your quick response.

ALRich1

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