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Tutor
Posts: 10
Member Since: ‎04-10-2012
Message 1 of 20 (280 Views)
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Replace motherboard xl508av

Product Name: HP 8200 Elite XL508AV
Operating System: Microsoft Windows 7 (64-bit)

I plugged a USB 3.0 express card into the wrong socket on motherboard. Now runs very slowly. Seems to have screwed up the video. I think I need to replace motherboard. How do I find correct one. I tried the ctrl+alt+s, no results.

Tried to run system health report but got error. Timed out.

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Re: Replace motherboard xl508av

It's running ok I guess, but still slow. Takes 14 min to boot. Fixed the freezing problem. Useable now.

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Regents Professor
Posts: 5,567
Member Since: ‎12-04-2012
Message 2 of 20 (258 Views)

Re: Replace motherboard xl508av

From: http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c02781555#N10013

 

your computer has 1 DisplayPort video port and 1 VGA video port.

This implies that you have "onboard" video.

 

Can you try an "add-in" PCI-E video card, in one of the PCI-E x16 slots:

 

• 3 full-height PCI
• 1 full-height PCIe x1
2 full-height PCIe x16

 

First, try the PCI-E slot that wa NOT used to connect that USB card.

 

This will disable the "onboard" video, and may bypass your problem, at a lower cost than replacing the motherboard.

 

Tutor
Posts: 10
Member Since: ‎04-10-2012
Message 3 of 20 (228 Views)

Re: Replace motherboard xl508av

 It seems to work a little better now. I still get some funny slow downs in some areas. I can live with this.

How do I find out what the info is on the motherboard if I decide to replace it?

Regents Professor
Posts: 5,567
Member Since: ‎12-04-2012
Message 4 of 20 (220 Views)

Re: Replace motherboard xl508av

See the manuals: https://support.hp.com/us-en/product/hp-compaq-8200-elite-microtower-pc/5037940/model/5037942/manual...

 

to see if they contain the HP part-number.

Then, see:  http://PartSurfer.hp.com

to see if it still can be purchased -- probably for the same price as you paid when you bought the whole computer.

The philosophy is "if you NEED it, and can pay TOP-DOLLAR for it, we have it".

Tutor
Posts: 10
Member Since: ‎04-10-2012
Message 5 of 20 (213 Views)

Re: Replace motherboard xl508av

It's running ok I guess, but still slow. Takes 14 min to boot. Fixed the freezing problem. Useable now.

Regents Professor
Posts: 5,567
Member Since: ‎12-04-2012
Message 6 of 20 (172 Views)

Re: Replace motherboard xl508av

Welcome to this forum.

 

You marked your own reply via "Accept As Answer".  On this forum, that's not what is usually done.

Please "unmark" your reply as the "answer", and then click "Accept As Answer" to the message that helped you the most.

 

Also, please click the "Thumbs Up" on each posting that helped you.

 

Tutor
Posts: 10
Member Since: ‎04-10-2012
Message 7 of 20 (162 Views)

Re: Replace motherboard xl508av

not sure what you mean. Could not find link to accept answer.

Regents Professor
Posts: 5,567
Member Since: ‎12-04-2012
Message 8 of 20 (159 Views)

Re: Replace motherboard xl508av

> Could not find link to accept answer.

 

Since you already have clicked "accept answer", that link is no longer available to you.

Click on 'Options', and you'll see the option to "unmark".  Do it.

Then, you will gain the ability to "accept answer" on some other message.

 

Tutor
Posts: 10
Member Since: ‎04-10-2012
Message 9 of 20 (156 Views)

Re: Replace motherboard xl508av

Could not find any reference to "unmark" in options

Regents Professor
Posts: 5,567
Member Since: ‎12-04-2012
Message 10 of 20 (152 Views)

Re: Replace motherboard xl508av

Are you clicking the 'Options' that is associated with your own 'Reply'?

You should see 'Accept as solution', but it is "greyed-out".

What other values are displayed under that "pull-down" ?

 

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