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HemanthKumarJ
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Screen flickering issue and not able to recover my laptop from service center

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Example:HP pavilion 15-CS1000TX
Microsoft Windows 10 (64-bit)

Hello, I have given my HP laptop which is still under warranty to HP service center in Jayanagar 4th block to sort out the screen flickering issue. It's almost a month now, there is no proper response from the service center. If I call the service center the answers from them are very irresponsible. Though after multiple follow ups there isn't a reply from them. I am fed up of calling the people in service center as they are not picking any calls even if they pick they will give some other number or they will say we will call back. I have dependency on my laptop for my work, I am afraid that it's affecting my work because of the inability of your guys from HP service center to respond properly. Because of this bad experience I have decided not to recommend any of my family or friends to buy HP laptops as I don't want my loved ones to face the same trouble or difficulty. Please help me out in getting my laptop from the service center.
Hoping for a quick response from your side!

1 REPLY 1
Riddle_Decipher
HP Support Agent
HP Support Agent
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Message 2 of 2
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@HemanthKumarJ I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

 

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

 

Thank you for visiting the HP Support Community. 

Riddle_Decipher
I am an HP Employee

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