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09-23-2022 03:31 PM
Computer worked fine until a day ago. Now it's slow, will not operate Outlook, does not connect to most websites. What happened? I've restored it, also reset it. Nothing helps so far. Thanks.
09-24-2022 02:31 AM
Thanks for reaching out.
To troubleshoot this issue, kindly try the steps below:
1-Perform a clean boot and disable non-Microsoft services:
After that check to see if the issue still persists or not. If the issue is fixed, do the same procedure and re-enable the services one by one until you find the service that causes the issue.
2-Press CTRL + SHIFT + ESC to open Task Manager > Process tab > Search for Windows Explorer and Restart it.
3-Start your computer in Safe mode and check to see if the issue still persists or not:
4-Use System File Checker:
5-If the issue still persists, perform an in-place upgrade:
Feel free to ask if you need further assistance.
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