So many issues, still under warranty

[TrishA1234]

I purchased a HP Paviliion Desktop 590-p0xxx a short six months ago.  From new it would not start up properly.  The desktop would power up and then the screen would cycle through an Hp screen, a dark blue/gray screen, a pixalated screen and then sound like it powered down and back on and the loop would start again.  Start up could take up to 15 minutes before a sign in screen came up and sometimes it would give me a blue screen telling me Windows failed to load correctly.  It has spent nearly two months travelling to HP and the store I purchased it.  They would perform an update and send it home.  I would plug it in and the whole thing would start again.  I have spent hours on the phone with support as they tried to troubleshoot. It works even worse now if you can call it that.  The newest annoyance is that the monitor screen will just go black while you are in the middle of working on it.  The desktop is on in the background but the image on t

I am so done with this piece of garbage.  It is so unreliable and has been wiped so many times that I don't even save anything to it. The support person told me it was a very good desktop.  Well this one is not good and no one will listen or explore the issues I am having with it.  I believe HP should help me get out of this machine and stand behind their product.  

[kevin-t]

@TrishA1234

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

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