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Poiter43
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Sound drivers mindframe headphone

HP Recommended
Omen Mindframe
Microsoft Windows 10 (64-bit)

So Purchased mindframe headset used plug and play functionality to install and first install was great then after a week of use Suddenly stops functioning after some investigation i find that Windows 10 for an unknown reason has installed a generic microsoft usb driver labelled Human Interface Devices and list the device as working which its obviously not.

So i went to device manager and low and behold for some unknown reason there are no results for hp manufacturer sound drivers. So i look into the legacy sound drivers looking for omen and for an unknown reason it has been scrubbed from there as well.

 

So where can i download HP relevant omen sound drivers so that windows can recognise my hardware.

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Poiter43
Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help,  I have a few troubleshooting steps we could try to fix the issue:  

Let's try a system restore: 

System Restore returns your computer to the files and settings from the restore point. Your personal files and documents are not affected.

You can also undo a System Restore if the restore does not resolve the issue or if the issue becomes worse.

 

Click here: https://support.hp.com/in-en/document/c03327545 to perform Microsoft System Restore (Windows 10, 😎

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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