• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎11-17-2021 07:31 AM

HP Recommended
Product: OMEN 30L Gaming Desktop PC
Operating System: Microsoft Windows 10 (64-bit)

Can't get my PC to start. I've done the start up repair which ends up telling me it couldn't be done. I've even tried resetting my PC and wiping it completely clean, it's starts to do it, then around 20% it gives me an error and says it was not successful and nothing has been changed. I've tried restoring from a backup, deadend. Even tried uninstalling any recent updates and won't even let me do that. Any HELP PLEASSSSSE?!

Category:
1 person had the same question
1 REPLY 1

‎11-18-2021 05:17 PM

HP Recommended

Hi,

 

I would check the storage disk for problems. Start the PC. Tap "ESC". Select "F2". Run system tests. Or download HP Diagnostics at this (Link) to check hardware.

 

Try the HP Cloud Recovery Tool (Link) or download and create W10 USB installation media at this (Link).

 

I suggest backing up data on the current disk if possible but you appear to have decided to start fresh since you tried wiping the disk clean.

 

Regards

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.