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Cliff32
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Message 1 of 2
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Startup repair password

HP Recommended
Pavilion cd040wm
Microsoft Windows 10 (64-bit)

HP pavilion 15 cd040wm. I have a corrupt hard drive and was trying a startup repair but HP does not accept my valid email password they require.

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WAWood
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Message 2 of 2
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HP Recommended

@Cliff32 

You can't repair a corrupted drive; you have to replace it -- and any new drive would be blank.

 

Windows logins come in two forms: MSN and local. Only the first requires an email address and that is associated with Microsoft, not with HP.

 

So, I don't understand your issue -- you need to provide more details.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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