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- Stop code: PAGE_FAULT_IN NONPAGED AREA What failed: Ntfs.sy...

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04-03-2024 09:33 PM
Running an HP Pavilion 2378 desktop. I was using Windows 10 for many years now and stupidly tried to upgrade to Windows 10 ultimate. I entered the wrong code and now when I started my computer I get the blue screen of death with the error message,
Stop code: PAGE_FAULT_IN NONPAGED AREA
What failed: Ntfs.sys
The computer won't start up into Windows 10 so I don't know how to change the product code back to the original. Somebody please help! Without my cherished desktop! 😞
04-08-2024 01:57 PM
Need more details. There is no Windows 10 Ultimate -- as that version ended with Windows 7. There is Windows 10 Pro and Windows 10 Enterprise -- which of these are you trying to install?
I am a volunteer and I do not work for, nor represent, HP
04-20-2024 08:20 PM - edited 04-20-2024 08:28 PM
Thank you for your fast reply! I'm sorry that I was away and just got back.
I am using windows 10, 64 bit on my HP Pavilion P6 2378 A10 when I foolishly tried to change the authentication code to Windows 10 Pro. I got the code off an unreputable website and the code did not work. I tried to restore to an older date to go back to the old authentication code. When I restarted the computer, I now get the BSOD with that error code.
Is it possible to do a system restore from outside of windows/?
Please help
Marco