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windozer
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Support Assistant Fails to install latest MEI driver update

HP Recommended
Pavilion 690-00XX
Microsoft Windows 10 (64-bit)

Support Assistant failed to install today's MEI driver update.

Turning wheels for about 10 minutes then "Update failed"  message. Tried several times with same result.

In the interim a Bios update showed up, so I installed the Bios update and then attempted to install the MEI driver update again which failed.

Went online and Googled the problem and the results indicated I should check for a Windows update. Turns out there was one so I installed that update. Tried the MEI update again, which still failed.

Computer is: HP Pavilion Gaming Desktop 690-00XX running Windows 10 Home 64 bit.

 

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