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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
thin client 520
Linux

Hi

I am getting 'A general system error has occurred. Please start the unit and try again.  if the error persists please contact hp support with the error details below

Exit Code 1

(V710-1.7.2-49664-5703-S.698-S.1072-M.576)

when i try to connect to citrix storefront using the storefront connection on the thin client.

it only works if i change the connection to PNAgent.

this issue is affecting all thin clients.

they were working fine up until a week ago using the storefront connection.

No changes were made to the citrix environment.

Has anybody come across this issue ?

Gary

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