11-11-2019 04:14 AM
The on/off light sometimes lit when the pc is shut down. I have to force stop to reboot and shut down again.
11-13-2019 06:10 PM
@PaulB54 Welcome to HP Community!
Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:
Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.
Meanwhile, Disable Fast Startup, press the Windows Key + R to bring up the Run dialog, type powercfg.cpl and hit Enter. The Power Options window should appear. Click "Choose what the power buttons do" from the column on the left. Scroll down to "Shutdown settings" and uncheck the box for "Turn on fast startup".
Let me know how that pans out,
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That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.
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