This is terrible customer support

[TPC99]

The HP assistant flashed a msg that there might be a problem with my registry. I didn't click on it in time to get further information and when I went to the HP Assistant there is no message.

[Raj_05]

Hi @TPC99,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like HP Assistant alerted you to a possible registry issue on your HP Pavilion Desktop PC, but since you missed the message, you might be wondering how to proceed.

Here are a few steps you can take to check for any registry issues and potentially fix them.

Run a System Scan:

• Open HP Support Assistant (you can search for it in the Start menu).
• If there is any active notification or diagnostic available, run it. HP Support Assistant often includes system checks for software issues, including the registry.

Use Windows' Built-In Tools:

• Check for system updates: Sometimes, registry issues are linked to outdated system files. Ensure Windows is fully updated by going to Settings > Update & Security > Windows Update.
• System File Checker: Run the System File Checker tool to repair corrupted or missing system files that could be linked to registry issues.
  • Open Command Prompt as Administrator (right-click the Start button and select Command Prompt (Admin)).
  • Type sfc /scannow and press Enter.
  • Wait for the scan to complete and follow any on-screen instructions if it finds issues.

Use a Registry Cleaner (with caution):

• While third-party registry cleaners can sometimes help fix minor registry issues, they should be used carefully to avoid causing more problems. If you do choose to use one, make sure to back up your registry first:
  • Open the Registry Editor (type regedit in the Start menu and press Enter).
  • Click File > Export and save the registry backup in case you need to restore it later.

Perform a System Restore:

• If the registry issue seems to be causing significant problems, consider performing a System Restore to revert to a point before the issue started.
  • Open Control Panel > System and Security > System > System Protection.
  • Click System Restore and follow the prompts to select a restore point.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support