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Honor Student
Posts: 1
Member Since: ‎02-06-2009
Message 1 of 39 (23,282 Views)

Total Care Advisor reinstall

Somehow, someway, I must have inadvertently removed the total care advisor. I would like to reinstall this SW. Is there a link to allow me to download it. It is not very clear what need to be loaded from the recovery sw supplied. Can someone help me? 
PhD Student
Posts: 1,033
Member Since: ‎11-26-2008
Message 2 of 39 (23,239 Views)

Re: Total Care Advisor reinstall

[ Edited ]

i have not any luck to find it HP site to

get it install


i have 3 HP Visat computers and I copied it

from my newest one and pasted it to my other one

and it worked

take note you must put in the same location as the other

and have the same file and all that in the group to add this

and then you have to find the icon that will activate it

the ison is shown with 2 hands on each side of the

blue squre background inside  if you will notice that the circle

is form by the 2 hands

and copy the icon and paste it as a shortcut



if any one has it on the XP computer and it is working

please let me know

if you have Vista and XP and have both computers that you own

you will find this in the Vista and i'll provide the location

go the the C: drive  >> Programs >> Hewlett-Packard >> HP Advisor

please take note if the XP and Vista files are the same if not

please tell me

or if any one tried to use from the Vista and it works on XP

please let me know as well


Message Edited by rickp400 on 02-07-2009 01:10 AM
Please provide Kudos to whom has provided answers or
good points or advice..
Aslo if the questions or issues solved please check it
Thanks and you are welcome _____ Rick
Top Student
Posts: 6
Member Since: ‎12-28-2008
Message 3 of 39 (22,590 Views)

Re: Total Care Advisor reinstall

[ Edited ]

Search the web i found the program with directions

Message Edited by Aslan on 06-28-2009 11:21 AM
Posts: 2,491
Member Since: ‎12-09-2008
Message 4 of 39 (22,551 Views)

Re: Total Care Advisor reinstall

[ Edited ]

The only way to reinstall it is to perform an HP recovery. You can perform a standard recovery and it will leave you files intact. The downloads floating around the net are usually bittorrent sites and you risk damaging your system with viruses.

Posts: 89
Member Since: ‎12-29-2008
Message 5 of 39 (22,541 Views)

Re: Total Care Advisor reinstall



I found the following link by inputting "total care advisor" into Google. Use it to get to the "official" HP site where you can download the current version of HP Total Care Advisor for your particular operating system.


HP Total Care Advisor


I located this link at the site should you or anyone else care to investigate further or if the above link is broken.


I hope that this resolves your problem.

CAUTION: I may not always be right, but I'll always give advice.
Kudo's gratefully accepted if I was of help to you.
Posts: 37,828
Member Since: ‎11-12-2008
Message 6 of 39 (22,499 Views)

Re: Total Care Advisor reinstall

The HP Total Care Advisor posted above is an update and  states


System Requirements 

  • You must be logged on as an administrator to install this update.
  • You must have a Microsoft Windows Vista operating system.
  • You must have HP Total Care Advisor installed on your system.


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    Posts: 56
    Member Since: ‎08-13-2009
    Message 7 of 39 (21,405 Views)

    Re: Total Care Advisor reinstall

    [ Edited ]



    You can try downloading newer version of Total Care Advisor from:




    To understand features & Navigation, check the doc: Using HP Advisor Version 3.1 in Vista




    Honor Student
    Posts: 2
    Member Since: ‎10-12-2009
    Message 8 of 39 (21,224 Views)

    Re: Total Care Advisor reinstall

    Please tell me STEP BY STEP how you copied and pasted the Advisor from one Vista Pc to another to make it work. I need to do this also but need step by step intsructions. TY.
    Posts: 56
    Member Since: ‎08-13-2009
    Message 9 of 39 (21,212 Views)

    Re: Total Care Advisor reinstall

    You could actually install Total Care Advisor on your PC. Will send you a document with step by step instructions to do that. put across your e-mail id and will send you a doc that has instructions with screenshots if required.

    Honor Student
    Posts: 2
    Member Since: ‎10-12-2009
    Message 10 of 39 (21,009 Views)

    Re: Total Care Advisor reinstall

    I sent you a private email - - but I received no reply from you?? Did you receive my private email?

    † The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation