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‎05-20-2021 10:06 AM - edited ‎05-20-2021 10:10 AM

HP Recommended
Product: Got this computer off a guy that runs a small business.
Operating System: Microsoft Windows 10 (64-bit)

I reset my PC and I got this after it was done, I cannot press anything, and I cannot do anything. I had this happen to me before and I don't remember how I solved it, I would really appreciate help.  "A configuration change was requested to enable, activate, clear, enable, and activate the TPM

This action will clear and turn on the computers TPM (Trusted Platform Module) 

WARNING:this will remove any keys stored in the TPM

Press f12 to enable, activate, clear, enable, and activate the TPM

Press Esc to reject this change request and continue. 

16215267138082003353541667535561.jpg

1 REPLY 1

‎05-24-2021 11:34 AM

HP Recommended

What happens if you press the "ESC" key?

 

Does it then offer the option to enter BIOS SETUP? If so, maybe, disable TPM, and reboot ?

 

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