Trying to connect a second display

[kaelamae745]

I am needing help connecting my (dell) monitor to my existing hp set up.

currently i have a display to hdmi connected and the dell computer says theres no signal coming from my computer.

when i unplug/replug it says "entering sleep mode"

i thought i updated the driver (online resources) but that didn't help... i am not sure the next steps here.

I did try "detect" and nothing happens.

[Elohi_NR]

Hi @kaelamae745,

Welcome to the HP Support Community. 

I'd be glad to help you! 

To be able to answer you effectively, we need some information.

May I have the exact name and product number of the unit? Do not share any of your personal information such as serial, phone number, email ID, etc.

[kaelamae745]

[Elohi_NR]

Hi @kaelamae745 ,

If you are still struggling, This might require one-on-one interaction via remote assistance to fix the issue over the phone.

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!