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Trying to reset my HP Pavillion and now all the software are wiped out PC only recycle bin showing

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HP Pavilion All-in-One - 27-a010 (Touch)
Microsoft Windows 10 (64-bit)

I was trying to reset my HP Pavillion and now all the software are wiped out and PC only have recycle bin . Please, somebody help.

HP Support Agent
HP Support Agent
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Welcome to the HP Support Community!


I assure you I will try my best to get this sorted.


In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.


  • What is the product number of your computer?
  • What is the exact issue you are facing?

After reinstalling the operating system all your applications and programs will be erased from your computer. If you are looking for desktop icons follow the below steps to get the desktop icons.


  • Select the Start  button, and then select Settings  > Personalization > Themes.
  • Under Themes > Related Settings, select Desktop icon settings.
  • Choose the icons you would like to have on your desktop, then select Apply and OK


Look forward to hearing from you and you have a great day!


P.S: Welcome to the HP Support Community 😊


If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!



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I am an HP Employee

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