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Locked

‎11-12-2018 12:36 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I have a HP Envy, when the mouse is not being used the icon will move to the upper right corner of the desktop and start closing applications.

 

1 REPLY 1

‎11-13-2018 02:20 PM - edited ‎11-13-2018 02:22 PM

HP Recommended

@Chris27389,

 

Thank you for posting in the HP community. A good day to you. I will be glad to assist you here.

 

I would require better clarity regarding this:

  • Did it occur after a recent software or Windows update?
  • Did you connect an external wired USB mouse to one of the USB ports and check if that works correctly?
  • Is it an Envy desktop or notebook?
  • Does your computer have a touchscreen?
  • If it does did you check if is malfunctioning?

Furnish the requested details for me to assist you correctly.

Thanks and have a great week ahead.

DavidSMP
I am an HP Employee

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