cancel
Showing results for 
Search instead for 
Did you mean: 
Richard158
Level 1
7 1 0 0
Message 1 of 2
270
Flag Post

Unable to Update to Windows 10 Version 1909 (KB4551762)

HP Recommended
HP Elitedesk 800 G1
Microsoft Windows 10 (64-bit)

I am unable to update to the latest Windows 10 Version 1909. The Cumulative Update is the update that is failing, its failed 10 times so far. Every time I reset my computer it is forced to update, only to fail minutes later. Not sure what is causing it. I have a 500GB Toshiba hard drive installed, and that's the only disk drive (besides the optical drive) installed in the computer. Not sure if that helps.

 

Thanks in advance,

Richard

1 REPLY 1
Lil_Boy_Blue
Level 12
7,692 7,654 332 704
Message 2 of 2
Flag Post
HP Recommended

Hi

There is a version here...

https://www.catalog.update.microsoft.com/Search.aspx?q=KB4551762

 

and it is for 1903 onwards.

 

The 1903 and the 1909 versions strike me as identical, you could try a manual install of the 1903?

 

 

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation