Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Upgrading from Windows 7 home premium to a home version of Windows 10

HP Recommended
Omni all in one 120-1024

I have an all-in-one that is running on windows 7 home premium. I know that windows 7 is no longer supported.  I am trying to find out if this computer is upgradable to a windows 10 home version.  I looked on the HP website and found what they had tested but model was not listed.  I wanted to speak with someone at HP but have been told that I have to get a case number from the virtual assistant.  Well, I've "talked" to the virtual assistant several times and she cannot understand my question.  Thanks for your help.

Level 21
Level 21
132,440 122,617 20,164 30,941
Message 2 of 2
Flag Post
HP Recommended



Your model is not supported by HP for W10, since it was made prior to August of 2013.


I looked at the specs, and the biggest issue I see is with the Ralink wifi card.


Those have a habit of completely disappearing from the device manager on W10.


If that happens, you could get around that issue by purchasing a USB wifi adapter.


I definitely would not pay to upgrade to W10.


If you want to take a chance on it, see if you can still get the free upgrade.    Read the info at the link below.


If W10 does not work to your satisfaction, you have 30 days to go back to W7 if you do not delete any files.




0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation