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RollTide-17
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Upgrading from Windows 7 home premium to a home version of Windows 10

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Omni all in one 120-1024
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I have an all-in-one that is running on windows 7 home premium. I know that windows 7 is no longer supported.  I am trying to find out if this computer is upgradable to a windows 10 home version.  I looked on the HP website and found what they had tested but model was not listed.  I wanted to speak with someone at HP but have been told that I have to get a case number from the virtual assistant.  Well, I've "talked" to the virtual assistant several times and she cannot understand my question.  Thanks for your help.

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Paul_Tikkanen
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Hi:

 

Your model is not supported by HP for W10, since it was made prior to August of 2013.

 

https://support.hp.com/us-en/document/c05195282

 

I looked at the specs, and the biggest issue I see is with the Ralink wifi card.

 

Those have a habit of completely disappearing from the device manager on W10.

 

If that happens, you could get around that issue by purchasing a USB wifi adapter.

 

I definitely would not pay to upgrade to W10.

 

If you want to take a chance on it, see if you can still get the free upgrade.    Read the info at the link below.

 

https://www.zdnet.com/article/heres-how-you-can-still-get-a-free-windows-10-upgrade/

 

If W10 does not work to your satisfaction, you have 30 days to go back to W7 if you do not delete any files.

 

https://www.pcworld.com/article/3074020/how-to-go-back-to-windows-7-or-8-after-an-unwanted-windows-1...

 

 

 

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