cancel
Showing results for 
Search instead for 
Did you mean: 
J611
New member
1 0 0 0
Message 1 of 2
99
Flag Post
HP Recommended

WINDOWS 10 PRO PRODUCT KEY MISSING

PAVILION25xi
Microsoft Windows 10 (64-bit)

how to get the missed windows 10 pro product key after motherboard change.

1 REPLY 1
Level 15
Level 15
18,200 18,145 1,697 3,989
Message 2 of 2
67
Flag Post
HP Recommended

WINDOWS 10 PRO PRODUCT KEY MISSING

@J611 

Basically -- you DON'T!

 

The Windows version that comes preinstalled on the PC is an HP OEM version and that license belongs to HP, not to you, and is tied to the original motherboard.

 

Since you got rid of the original hardware, you also got rid of the OEM license -- and HP is under no obligation to provide you a second OEM license.

 

So, you will have to purchase your own new Windows license, and HP does not sell OEM license.

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation