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HP Recommended
HP Pavilion Desktop - 570-p019na

Hello.

I am having issues  with my photo editing software, the program keeps going into no response.

I believe the CPU AMD A10 - 970 RADEON R7, 10 computercores 4C + 6g,  on my HP Pavilion Desktop - 570-p019na is not compatible with Windows 11.

I'm wondering if any one else have come across the same problem

I would very much appreciate any advise offered on to overcome the problem. TIA

 

3 REPLIES 3
HP Recommended

Hi:

 

According to the processor upgrade info on your PC's specs page (click on the motherboard specs link), none of the processors supported in that motherboard meet Microsoft's minimum W11 processor requirements.

 

HP Pavilion Desktop - 570-p019na PC Product Specifications | HP® Customer Support

 

Here is the list of W11-supported AMD processors:

 

Windows processor requirements Windows 11 supported AMD processors | Microsoft Learn

 

If you are interested in installing W11 on your PC as is, you can read this discussion for how I upgraded several HP and Dell notebook and desktop PC's that did not meet the W11 hardware requirements to W11 22H3.

 

You have to use the version of the Rufus utility that I zipped up and attached in the discussion (v3.18).

 

Re: Issues upgrading to windows 11 - HP Support Community - 8517912

 

If the in-place upgrade fails, then you will need to clean install W11 using the bootable W11 installation flash drive you made with Rufus.

HP Recommended

Hi Paul.

Thank you very much for your prompt reply.

It sounds a little to advanced for my limited knowledge. I will pass on your recommendation to my computer savvy friend.

As soon the Rufus Utility etc is tried out I will come back to to forum with the outcome.

Thanks once more Alg

HP Recommended

You're very welcome.

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