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HP Recommended
Pavilion 23 touch smart all in one
Microsoft Windows 8.1 (64-bit)

When I turn on the computer it beeps 5 beeps in a sequence of 5 times and doesn’t turn on

3 REPLIES 3
HP Recommended

Hi:

 

The 5 beep error code means that there is something wrong with the PC's memory.

 

One of the memory modules is probably bad, and needs to be replaced.

HP Recommended

Thank you

HP Recommended

You're very welcome.

 

Your PC's support page should have a service manual.

 

If the PC came with two memory chips, remove one and see if the 5 beep code goes away.

 

If not, remove that chip and install the first one you removed.

 

Replace the defective memory module (chip) with a compatible one.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.