Where i can download original software installed (Used to be win 8 OS then)

[Jomcom]

My computer needs beatsaudio app.

Please, help me to get it.

Thanks,

Jose M Contle

[Raj1788]

@Jomcom

Welcome to the HP Support Community

Could you please help me with the exact model name or the product number?

Keep me posted,

Cheers:)

[Jomcom]

HP ENVY Recline 27-k127c TouchSmart All-in-One Desktop PC (ENERGY STAR)

[Raj1788]

@Jomcom

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Click on this link: https://support.hp.com/in-en/drivers/selfservice/hp-envy-recline-27-k127c-touchsmart-all-in-one-desk...  for Software and Driver Downloads.

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)