• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎10-21-2023 02:03 AM

HP Recommended
Product: HP EliteOne 800 G1 All-in-One PC (ENERGY STAR)
Operating System: Microsoft Windows 7 (64-bit)

This really hurts!

Is Paul still out there somewhere.

I need want to Order the System Recovery Disk for an HP EliteOne G1 AIO PC.

Do they even exist?

Support referred me to Sales.

Sales referred me to Support.

Seems simple to me but not HP. 

 

 

Category:
1 REPLY 1

‎10-21-2023 07:52 AM

HP Recommended

Hi:

 

HP would no longer have recovery media for such an old PC.

 

This vendor may have the recovery kit for your specific model but you would need to enter the PC's product number in the search window to get the right one.

 

HP/Hewlett Packard and Compaq Recovery CDs brought to you by Computer Surgeons - Archives for end of...

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.