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‎08-18-2020 12:02 AM - edited ‎08-19-2020 12:48 PM

HP Recommended
Product: HP EliteDesk 705 G5
Operating System: Microsoft Windows 10 (64-bit)

I can't use Windows 10  (May 2020 update, Version 10.0.19041.388) for work purposes as I can't enable  HyperV or 'Virtual Machine Platform' features which are necessary for using either Docker or WSL 2.

 

Whenever I enable the 'VM' based features, the AMD video driver fails to load, and I have a low resolution display.  I've already updated to latest versions of both video drivers and HP BIOs. See below:


HP BIOS and System Firmware (R06, 09) 02.04.00 Rev.A Jun 8, 2020

AMD Driver: 20.7.2 (7/11/2020 release date)

 

See my related ticket on WSL project at: https://github.com/microsoft/WSL/issues/5662

 

Someone else had this same exact issue back in April 2020 with an Elitebook 735 G5. There were no responses there and post was closed.

 

Is there anyway to reach HP support about this? This is either an HP BIOS issues (most probably) or an AMD driver issue.

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