-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- Windows 10 critical event ID 41 - kernel-power

Create an account on the HP Community to personalize your profile and ask a question
12-10-2021 01:13 AM
Hello guys,
I have a problem with my desktop computer HP EliteDesk 705 G3. This is my work computer, and the problem occurs when I leave work and return the next day, when I try to wake up my pc it shows windows 10 advanced startup menu. I leave the computer ON every day after I leave work. I have a windows 10 pro x64bit operating system with version 21H2 windows update (november 2021.) I have tried to update it, tried disabling fast startup, change power settings, disabled automatic restart and everything I found on internet and the problem persists. While I am working on it it never happend, please if you have some advice I would be grateful.
Marko
12-11-2021 01:33 AM
@MarkoSaric -- This is my work computer
Are you working-from-home, or working in a company's office? If the latter, does the company have an I.T. department? Can they swap your computer with one of their "spare" systems, to make you productive at work?
What happens if you shutdown your computer, disconnect the AC power, press the ON/OFF button for a few seconds, reconnect the AC power, and tap the ON/OFF button, to make it start. What shows up on the screen? Is it some error-message that causes that "advanced startup" menu to be displayed?