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HP Recommended
HP Pavilion Desktop PC TP01-2000a (2Z6C9AV)
Microsoft Windows 11

Even a totally fresh install from external media prepared with the Microsoft Windows 11 download site will not work ... it quits when it says it can't update the boot record.  Other types of attempts simply end with "failed" and nothing changed.

1 REPLY 1
HP Recommended

Hi @JBmusic,

 

 Welcome to the HP Support Community. 

 

I'd like to help!

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
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