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‎05-01-2017 10:47 AM

HP Recommended
Product: d4990y desktop
Operating System: Microsoft Windows Vista
Is Windows Vista still supported on my d4990y HP desktop. I want to reinstall with factory recovery. If not can I install Windows 10? Thanks
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-01-2017 11:53 AM

HP Recommended

It depends on the term "supported".  Windows Vista is no longer supported by Microsoft.

As of April 11, 2017, Windows Vista customers are no longer receiving new security updates, non-security hotfixes, free or paid assisted support options, or online technical content updates from Microsoft.

That would not prevent the use of the Recovery Media but it will not update to the current state if you do the "factory reset".  You may be able to install Windows 10, but that old of a model might not have drivers.  I would assume that Windows 7 might be useable if you are wishing to do that - not for sure but more likely.  The Windows Upgrade Advisor can give you the answer: 

https://www.microsoft.com/en-us/download/details.aspx?id=20advi


I'm not an HP employee.
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1 REPLY 1

‎05-01-2017 11:53 AM

HP Recommended

It depends on the term "supported".  Windows Vista is no longer supported by Microsoft.

As of April 11, 2017, Windows Vista customers are no longer receiving new security updates, non-security hotfixes, free or paid assisted support options, or online technical content updates from Microsoft.

That would not prevent the use of the Recovery Media but it will not update to the current state if you do the "factory reset".  You may be able to install Windows 10, but that old of a model might not have drivers.  I would assume that Windows 7 might be useable if you are wishing to do that - not for sure but more likely.  The Windows Upgrade Advisor can give you the answer: 

https://www.microsoft.com/en-us/download/details.aspx?id=20advi


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
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