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‎05-28-2020 04:20 PM

HP Recommended
Product: HP ENVY 23-d250xt
Operating System: Microsoft Windows 8.1 (64-bit)

Less than a year after purchase (back in 2014?) I had to send PC out for authorized repair under warranty. It came back functional but always get blue screen that says Windows is not activated. Its asking for Windows key but I do not have it anymore. Though PC works, the blue screen pops up often stating I have to activate Windows.

What do I do?

1 REPLY 1

‎05-28-2020 04:38 PM

HP Recommended

@PBnJay 

This tool will allow you to retrieve the Windows Product Key -- which you can then try using to activate your PC:  ShowKeyPlus - Windows 10 Forums



I am a volunteer and I do not work for, nor represent, HP
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