• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Zibo Mini USB Wifi Wireless Adapter 150Mbps
Microsoft Windows XP

I bought this new USB Adapter for my Windows 10 Desktop computer but I can't get it to connect to the mouse and keyboard, and I've downloaded the driver to my computer already and it still won't work...what should I do?

 

 

1 REPLY 1
HP Recommended

@SweetMzD2123 

First off, it's confusing for your thread header to say you're running WinXP when, in the details, you say you are running Win10.  So, which is it?

 

Second, we can do nothing about drivers not working -- so you should return it.



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.