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HP Recommended
HP Spectre x360 - 15-bl112dx
Microsoft Windows 10 (64-bit)

My HP spectre 360 is only on when its plugged in. The white light is on (not blinking) and the battery icon in the corner shows its plugged in. In the settings under battery it shows 0% for its charge. When it is unplugged, its not turning on. In short my battery is not charging. 

1 REPLY 1
HP Recommended

Try the test program listed at the bottom of this document

'https://h30686.www3.hp.com/?lang=en-US

 

Other general info

https://support.hp.com/us-en/product/hp-pavilion-15-ab200-notebook-pc-series/8499306/model/9044379/d...

 

 


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