cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
3 2 0 0
Message 1 of 6
736
Flag Post

blue screen after update 1903

HP Recommended
HP Pavilion - 15-cw0007ca
Microsoft Windows 10 (64-bit)

I have blue screen in 15-30 seconds after windows is load. message"page fault in nonpage area". this is happening after update 1903. 

5 REPLIES 5
Highlighted
HP Support Agent
HP Support Agent
24,703 24,689 1,640 2,287
Message 2 of 6
Flag Post
HP Recommended

@standover,

 

Welcome to the HP Support Community!

 

I recommend you follow the below steps and check if it helps.

  1. Navigate to Settings, Update & security.
  2. Click ‘Check for updates’ in the Windows update tab.
  3. Allow the process to complete.
  4. Navigate to Control Panel, Hardware and Sound, Device Manager.
  5. Select hardware, right click and ‘Update Driver Software’. Make sure you check graphics and audio drivers as well as any third-party webcam, printer and other drivers.
  6. Reboot and retest.

If you continue facing the same issue, then follow the below steps.

  1. Open a CMD window as an administrator.
  2. Type or paste ‘chkdsk /f /r’ and hit Enter.
  3. Allow the process to complete.

Then perform a system file check.

  1. Open a CMD window as an administrator.
  2. Type or paste ‘sfc /scannow’ and hit Enter.
  3. Allow the process to complete.

If the BSOD still occurs, let us check the Windows page file.

  1. Right click ‘This PC’ in Windows Explorer and select Properties.
  2. Click ‘Advanced system settings’.
  3. In the Advanced tab click Settings in the Performance box.
  4. Click Change in the Virtual memory box and uncheck ‘Automatically manage paging files for all drives’.
  5. Set a custom size for the page file.
  6. Click Ok.
  7. Reboot.

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

0 Kudos
Highlighted
Author
New member
3 2 0 0
Message 3 of 6
Flag Post
HP Recommended

Thanks for your help. I have been tried all off this but bsod was still there. So, I reinstalled windows 10.

0 Kudos
Highlighted
HP Support Agent
HP Support Agent
14,452 14,454 1,424 1,671
Message 4 of 6
Flag Post
HP Recommended

@standover

 

Did that resolve the issue? 

 

Let me know if there's anything else that I may help you with. 

 

Have a great day!

Asmita
I am an HP Employee

0 Kudos
Highlighted
Author
New member
3 2 0 0
Message 5 of 6
Flag Post
HP Recommended

with a new, clean version of windows 10 everything looks ok. I'm waiting to finish all updates.

0 Kudos
Highlighted
HP Support Agent
HP Support Agent
14,452 14,454 1,424 1,671
Message 6 of 6
Flag Post
HP Recommended

@standover

 

Happy to hear that. If you need further assistance feel free to reach out to us. 

 

Have a great day!

Asmita
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation