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Message 1 of 2
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camera on monitor

HP Recommended
Microsoft Windows 10 (32-bit)

I need to know how to use the camera on my monitor. I have a camera but it does not reconizes it and cannot use on my Messenger for video chat. I need to know what to do about it

HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@clark70 Welcome to HP Community!


I understand that you are unable to use the external camera.


Please uninstall the camera drivers and reinstall.


Please let us know which brand camera you are using. 

Please let us know which brand tower you are using. 


Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!



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