Post new question
Posts: 10
Member Since: ‎11-17-2014
Message 1 of 2 (88 Views)

can't load IE 11 on a presario cq5210f desktop

Product Name: presario mxx 94905bj
Operating System: Microsoft Windows 7 (64-bit)

It became necessary to restore my pc. Using the original  restore disk that I created when  I first got the PC.

In the lifetime of this unit I have restored 4 time, each time successful, but this time I got everything loaded but IE 11.

I get the message that my win7 is too old to accept IE 11. I can't get into microsoft site, because all I'm stuck with now is

IE 8. This is still good computer and don't care to trash it.

Please help me.

Clyde  - in over my head!

0 Kudos
Posts: 7,828
Member Since: ‎12-31-2008
Message 2 of 2 (64 Views)

Re: can't load IE 11 on a presario cq5210f desktop

I did some looking and found this M$ site indicating a IE11 download is available.


It appears you can download this with a working computer and then install on the problem PC.

{---------- Please click the "Thumbs Up" to say thanks for helping.
Please click "Accept As Solution" if my help has solved your problem. ----------}

This is a user supported forum. I am a volunteer and I do not work for HP.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation