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sheepbaa
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Message 1 of 2
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can't sign in

HP Recommended
HP Pavillion 500-500 PC
Microsoft Windows 8.1 (32-bit)

Error message:  Can't sign to this device right now... go to account.live.com

1 REPLY 1
Betty0610
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@sheepbaa

 

Welcome to the HP Support Community.

 

Let's restart the PC and and follow the steps from here - https://support.hp.com/in-en/document/c04648973  to reset the password.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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