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HP Recommended

i have recently bought a hp 400 g 7 SFF. for a short while it runs, suddenly it stops running and wil not start up again. the only thing i see is 6 red slow blinks followed by 3 quick white blinks. i have tried a lot of things but the computer will not start up. what can i do ??? ( i tried the c-mos put out the back-up battery even i removed the memorysticks but the problem stays the same..... 6 red blinks and 3 white blinks. help !!! ) specs 10100 processor 8 GB memory 1 TB ssd Win 11.

2 REPLIES 2
HP Recommended

Hi @gleuvenier,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist better:

  • May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
HP Recommended

Hello, I hope my English is not to bad 😉 I have a product number 11m51EA#ABM Model TPC-Po69-SF CMIT ID 2020AJ3261

 

I hope this is all the information you nee.

 

Regards

 

Gleuvenier

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