• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎09-06-2020 08:55 AM - edited ‎09-06-2020 08:57 AM

HP Recommended
Product: HP B&O
Operating System: Microsoft Windows 10 (64-bit)

started computer this morning and lower task bar did not show up, manually shut down and now it won't start just beeps 2 different tones then stops. I'm not very computer  savey 

3 REPLIES 3

‎09-06-2020 10:01 AM

HP Recommended

@Badbruno 

You provided "B&O"  but what we need is (1) confirmation that this is a laptop (even though you posted in the Desktops section), and (2) the model number of the PC.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No

‎09-06-2020 10:41 AM

HP Recommended

the computer is a stand alone Pavillion with B&O in lower right hand corner. I'm looking for model number, it is not a laptop

Was this reply helpful? Yes No

‎09-06-2020 11:16 AM - last edited on ‎09-06-2020 02:27 PM by Moderator

HP Recommended

I found more info, HPPavillion All in one 24-xa0036 serial [Personal Information Removed]  model #4NM87AA#ABA

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.