forgot my admin password

[tiffb87]

i forgto my admin password how do i reset it or factory reset my desktop please help

[asmita6658]

@tiffb87

Greetings!
 
Welcome to the HP Support Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, you are looking for a password to login to your computer.

Don't worry, I'm here to help! To better assist you - Can you please send us a picture of the screen asking you to enter the password? 

While you respond to that, let's try these steps -

Refer to this document for steps. 

If the issue still persists, try re-installing the operating system - 

1) Shutdown the computer. 
2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears. 
3) Press F11 once for System Recovery. 
4) Choose the Keyboard Layout. 
5) Click on Troubleshoot. 
6) Click on "Reset this PC". 
Note : System Recovery will delete everything that you had saved or installed on the computer. 

Hope this helps!

Let me know how that goes.

To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the  "Thumbs up". 

Have a great day ahead 🙂