garanzia del pc

[Franco12d]

Buongiorno, ho richiesto l'aggiornamento della data della garanzia perchè nel sito hp era errata. 

Da supporto hp hanno subito risposto aggiornando la scadenza al 29/7/2023. (mail del 5/8/2022)

Il problema che a tutt'oggi nel sito risulta sempre la vecchia data di scadenza del set/2022.

Qualcuno mi può indicare il motivo? 

[ub6424]

Hello @Franco12d 

Sorry to hear that you are having problems ... and I would like to help you.

- Warranty Dispute

Expected: If you think the warranty details of your product are incorrect, submit a dispute through the HP warranty validation website.

• If necessary, select your Region / Country:  Scroll to bottom of page and click the Flag
• HP Computers and Printers - How to Submit a Dispute to Validate Your Warranty

HP Video – Submit a Warranty Dispute:  https://youtu.be/PTMvck49GP4

Please report your results

[Ric_ob]

Hey @Franco12d 

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Thank you for your understanding.

Regards,

Ric_Ob