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bhkesq
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hard drive recovery

HP Recommended
paillion hp all in one
Microsoft Windows 10 (64-bit)

had a quick power outage and the computer was on zoom meeting, on re boot is says there is no hard or it is faulty. how can i retreive?

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WAWood
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Message 2 of 2
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@bhkesq 

If your PC is new enough to support UEFI, you can use these steps to test the hard drive: http://support.hp.com/us-en/document/c00439024

If not, to check the drive you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu
3) Press the Function key for testing the hard drive (usually F2) and let it run.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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