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HP Recommended
hp 20-c013w
Microsoft Windows 10 (64-bit)

new hd and need to recover os

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello
download microsoft media

https://www.microsoft.com/fr-fr/software-download/windows10
create your installation media in order to install windows

 

follow these steps to create installation media (USB flash drive or DVD) you can use to install a new copy of Windows 10, perform a clean installation, or reinstall Windows 10.

Before you download the tool make sure you have:

  • An internet connection (internet service provider fees may apply).
  • Sufficient data storage available on a computer, USB or external drive for the download.
  • A blank USB flash drive with at least 8GB of space or blank DVD (and DVD burner) if you want to create media. We recommend using a blank USB or blank DVD, because any content on it will be deleted.
  • When burning a DVD from an ISO file, if you are told the disc image file is too large you will need to use Dual Layer (DL) DVD Media.
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Please remember to mark the answers this can help other users
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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

View solution in original post

6 REPLIES 6
HP Recommended

Hello
download microsoft media

https://www.microsoft.com/fr-fr/software-download/windows10
create your installation media in order to install windows

 

follow these steps to create installation media (USB flash drive or DVD) you can use to install a new copy of Windows 10, perform a clean installation, or reinstall Windows 10.

Before you download the tool make sure you have:

  • An internet connection (internet service provider fees may apply).
  • Sufficient data storage available on a computer, USB or external drive for the download.
  • A blank USB flash drive with at least 8GB of space or blank DVD (and DVD burner) if you want to create media. We recommend using a blank USB or blank DVD, because any content on it will be deleted.
  • When burning a DVD from an ISO file, if you are told the disc image file is too large you will need to use Dual Layer (DL) DVD Media.
--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

during windows setup - hd is not seen - new drive is not partitioned and I don't know what driver to use for the seagate blue 500 gb sata?

HP Recommended

Say more
be more specific
so you have already tried, with what exactly?
Normally there is no problem for a sata HDD and Windows 10 ..
the HDD is recognized in the bios?

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Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

on this unit how to I disable the secure boot?

HP Recommended

check

https://support.hp.com/us-en/product/hp-20-c000-all-in-one-desktop-pc-series-prost195/10734600/model...

 

HP PCs - Secure Boot (Windows 10) | HP® Customer Support

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was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

Thx...

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